Skill 5 of 11

Purposeful Communication

Communicate with intention and impact, adapting your approach to suit different audiences and purposes.

Impacting Self

Building core communication skills that help you express yourself clearly and learn effectively.

Example behaviors at this level
  • Express ideas clearly in both verbal and written communication
  • Listen actively and ask questions to ensure understanding
  • Organize information logically so you can articulate your thinking
  • Reflect on how well you communicated and what could improve
Impacting Relationships

Communicating strategically to build understanding, facilitate dialogue, and strengthen relationships.

Example behaviors at this level
  • Craft messages strategically to achieve specific goals with others
  • Navigate difficult conversations with tact and clarity
  • Facilitate discussions that bring out diverse perspectives
  • Adapt your communication style to different audiences
Impacting Systems

Using communication to influence stakeholders, drive change, and create shared understanding at scale.

Example behaviors at this level
  • Build consensus and alignment across diverse stakeholder groups
  • Use communication strategically to influence decisions and drive outcomes
  • Translate across cultural, technical, or disciplinary boundaries
  • Craft compelling narratives that inspire action or shift perspectives