Skill 4 of 11

Professionalism

Act with integrity, initiative, and accountability in all settings—following through on commitments and contributing to positive environments.

Impacting Self

Building your own professional habits—showing up prepared, meeting expectations, treating others with respect.

Example behaviors at this level
  • Arrive on time and prepared for meetings, classes, or work
  • Complete assigned tasks by deadlines
  • Communicate clearly and respectfully in professional settings
  • Take responsibility when you make mistakes
Impacting Relationships

Demonstrating consistent professionalism that positively affects your work with others.

Example behaviors at this level
  • Anticipate needs and take proactive action without waiting to be asked
  • Manage competing priorities and meet commitments reliably
  • Navigate workplace norms and adapt behavior to different professional contexts
  • Maintain composure and professionalism under pressure
Impacting Systems

Modeling exceptional professionalism that shapes organizational culture and standards.

Example behaviors at this level
  • Model professional standards that others aspire to
  • Mentor emerging professionals in developing workplace capabilities
  • Navigate complex ethical situations with integrity and sound judgment
  • Build trust and credibility across organizational levels