Skill 8 of 11

Technology Fluency & Agility

Use, adapt, and learn about technology and technical tools—staying curious and flexible as tools evolve.

Impacting Self

Using technology to improve your own productivity, learning, or work quality.

Example behaviors at this level
  • Learn new software or tools independently when needed
  • Troubleshoot basic technical problems on your own
  • Use technology to organize your work or manage information
  • Adapt to new platforms or systems as they’re introduced
Impacting Relationships

Using technology to facilitate collaboration, communication, or shared work with others.

Example behaviors at this level
  • Help teammates learn or troubleshoot technology
  • Choose appropriate tools for different collaborative tasks
  • Use technology to coordinate work across time zones or locations
  • Create shared digital resources that others can access and use
Impacting Systems

Using technology to transform how organizations work, create new capabilities, or solve problems at scale.

Example behaviors at this level
  • Implement new technologies or systems across an organization
  • Design digital tools or workflows that improve organizational efficiency
  • Lead technology adoption or change management initiatives
  • Build technological infrastructure that others rely on